Cancellation Policy
Cancellation by JSM Yash Tour and Travels
- We reserve the right to cancel any booking at any time for unforeseen reasons. However, we will provide a minimum 2 working days' prior notice before the scheduled journey.
- In case we cancel your booking, you are eligible for a full refund, which will be processed within 7 working days from the cancellation date.
Cancellation Due to Vehicle Unavailability
- If a vehicle is not available on your scheduled date, we will notify you at least 2 working days in advance.
- If you agree to reschedule your journey to an available date, we will confirm this via an official email from [email protected]
Cancellation by the Customer
- Customers must inform us at least 2 working days prior to the journey for cancellation.
- If cancellation is not informed within this period, no refund will be processed.
- Any refund request without proper cancellation will not be entertained.
No Compensation Policy
- If we notify you about unavailability at least 2 working days in advance, we are not liable for any compensation other than the refund of the booking amount.
Important Note
- The above terms apply only to direct vehicle bookings with JSM Yash Tour and Travels.
- For third-party tour packages, their respective cancellation policies apply. We are not responsible for financial or emotional loss caused due to third-party cancellations.